Frequently Asked Questions

No — everything is handled locally in the DFW area. Drop off at our Flower Mound location inside the GEICO office at 4630 Long Prairie Rd, Ste 200, or David comes to you. Your originals are never shipped away or outsourced.

Both. Drop off and pick up at our Flower Mound location, or David will come to you — whichever is easier.

Flower Mound, Lewisville, Highland Village, Coppell, Grapevine, Southlake, Denton, Frisco, Plano and most of Denton, Dallas, Tarrant, and Collin counties.

Most photo projects finish within 1–2 weeks. Tape orders of 1–5 tapes are typically done within a week. Tapes capture in real time, so a 2-hour tape takes 2 hours.

Your originals back, plus organized digital files on an engraved flash drive in a keepsake tin. A short-term download link is available for smaller projects. No cloud account, app, or subscription.

Loose photos, prints, and albums — including magnetic and sticky-page albums, odd sizes, and cardboard-backed prints. Shoeboxes hold up to about 1,000 photos.

VHS, Hi8, 8mm, Digital8, and MiniDV camcorder tapes, all digitized locally in real time.

Yes — 35mm and disposable-camera negatives, single frames or full strips. Negative projects are quoted individually; just text David a photo of what you have.

Slide scanning is not offered at this time. For photos, albums, tapes, film negatives, and restoration, David has you covered.

Standard is a faithful, archival-quality scan. Enhanced adds AI color, contrast, and brightness correction, and you keep both versions.

Yes. Photo restoration repairs tears, creases, fading, and water or stain damage by hand, finished with AI enhancement. Restoration starts at $19.99 per photo, with complex work quoted individually.

There's a $99 project minimum — photos, albums, and tapes can be combined to reach it. Pay by cash, Zelle, Venmo, or credit card.

Never. Your originals are kept together and handled as a single project from start to finish.